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    • TOTAL accompanies each customer to find the right charging solutions to meet their needs. To do so, Total offers AC and DC chargers which suit all brands and types of electric vehicles. For AC power, our charge points are equipped with European standard sockets (T2, T2S, E/F) and deliver 7kW power (slow charge) or 22kW (accelerated charge).

      For DC power, TOTAL chargers are available in single and multi-standard versions. They have all socket types, Combo, CHAdeMO and Type 2, and they are adapted to all locations: car dealerships, roadways, car parks, businesses, commercial sites or residential buildings and more. The DC chargers deliver 24kW, 50kW, or more if needed.

      TOTAL accompanies each customer to find the right charging solutions to meet their needs. To do so, Total offers AC and DC chargers which suit all brands and types of electric vehicles. For AC power, our charge points are equipped with European standard sockets (T2, T2S, E/F) and deliver 7kW power (slow charge) or 22kW (accelerated charge).

      For DC power, TOTAL chargers are available in single and multi-standard versions. They have all socket types, Combo, CHAdeMO and Type 2, and they are adapted to all locations: car dealerships, roadways, car parks, businesses, commercial sites or residential buildings and more. The DC chargers deliver 24kW, 50kW, or more if needed.

    • Total will provide companies with charging solution which cover your needs in their entirety:

      • Supply and installation of the right equipment and connected tools for an optimized charge service;
      • Web-based supervision platform to operate your infrastructures and provide you with complete usage reports;
      • Maintenance of charging equipment and user assistance via our dedicated platforms;
      • Management of the charge service monetization and flows with the implementation of differentiated services and prices;
      • User manager
      • Management of relations with third parties : commercial, technical, legal and administrative entities; hence, providing you with interoperable service.

      Once our components are installed on site, our solutions are directly functional and easy to use.

      Total will provide companies with charging solution which cover your needs in their entirety:

      • Supply and installation of the right equipment and connected tools for an optimized charge service;
      • Web-based supervision platform to operate your infrastructures and provide you with complete usage reports;
      • Maintenance of charging equipment and user assistance via our dedicated platforms;
      • Management of the charge service monetization and flows with the implementation of differentiated services and prices;
      • User manager
      • Management of relations with third parties : commercial, technical, legal and administrative entities; hence, providing you with interoperable service.

      Once our components are installed on site, our solutions are directly functional and easy to use.

    • We rely on a network of qualified installation partners with the right certifications and trained for the installation and commissioning of our products. Working with our certified subcontractors has many benefits :

      • Minimization of delays for audits and installation thanks to local networks;
      • A securing installation enabled by the proximity of the supplier/installer relationship
      • Simplification of compliance processes to qualify for premiums.

      We rely on a network of qualified installation partners with the right certifications and trained for the installation and commissioning of our products. Working with our certified subcontractors has many benefits :

      • Minimization of delays for audits and installation thanks to local networks;
      • A securing installation enabled by the proximity of the supplier/installer relationship
      • Simplification of compliance processes to qualify for premiums.

    • You can call upon your own electrician specialist. However, to ensure the quality of the installation and the quality of your charging infrastructure, Total will organize an audit on the site to prepare de set-up phase.

      Please contact us to know more

      You can call upon your own electrician specialist. However, to ensure the quality of the installation and the quality of your charging infrastructure, Total will organize an audit on the site to prepare de set-up phase.

      Please contact us to know more

    • To ensure optimized infrastructure Total has developed standard offers to cover most needs and facilitate decision-making for the client. But we understand customers can have very specific needs and it is why you can make a tailor-made offer request.

      Please contact us to know more.

      To ensure optimized infrastructure Total has developed standard offers to cover most needs and facilitate decision-making for the client. But we understand customers can have very specific needs and it is why you can make a tailor-made offer request.

      Please contact us to know more.

    • The installation will depend on each site and the solution’s implementation framework. Hence, an audit will be carried out before the installation begins. The audit is always performed by one of our EVSE (Electric Vehicle Supply Equipment) qualified subcontractors.

      The installation will depend on each site and the solution’s implementation framework. Hence, an audit will be carried out before the installation begins. The audit is always performed by one of our EVSE (Electric Vehicle Supply Equipment) qualified subcontractors.

    • TOTAL’s goal is to provide a quality service, through specific smart processes and tools to enable us to have the best possible service for our customers and the charging service users.

      Our three levers of action to solve your infrastructure technical issues are:

      • Our dedicated telephone platform staffed by professional advisers and technical support managers;
      • Our supervision platform that enables us to operate maintenance with alert systems, remote operations and historical data;
      • Our network of local mainteners to intervene quickly on your charging stations when needed. 

      TOTAL’s goal is to provide a quality service, through specific smart processes and tools to enable us to have the best possible service for our customers and the charging service users.

      Our three levers of action to solve your infrastructure technical issues are:

      • Our dedicated telephone platform staffed by professional advisers and technical support managers;
      • Our supervision platform that enables us to operate maintenance with alert systems, remote operations and historical data;
      • Our network of local mainteners to intervene quickly on your charging stations when needed. 

    • Thanks to our management platform and our local connected tools, we can remotely supervised and managed your infrastructures. As a client, you may also find on the web platform all the information of your charging stations. For more information about our services, click here.

      Thanks to our management platform and our local connected tools, we can remotely supervised and managed your infrastructures. As a client, you may also find on the web platform all the information of your charging stations. For more information about our services, click here.

    • In addition to supplying charge points and connected tools, Total also acts as a Charge Service Operator (CSO). The CSO ensures the technical and commercial operation of a charge points network. He relies on the on-site and online connected tools to fulfil his missions as efficiently as possible.The functionalities of these tools allow the CSO to set up many services such as: Installation, commissioning, support and maintenance, Energy management (distribution, supply, operation), Interoperability management with e-mobility service providers, managing users and financial flows, sending or consulting detailed consumption reports.

      For more information about our services, click here.

      In addition to supplying charge points and connected tools, Total also acts as a Charge Service Operator (CSO). The CSO ensures the technical and commercial operation of a charge points network. He relies on the on-site and online connected tools to fulfil his missions as efficiently as possible.The functionalities of these tools allow the CSO to set up many services such as: Installation, commissioning, support and maintenance, Energy management (distribution, supply, operation), Interoperability management with e-mobility service providers, managing users and financial flows, sending or consulting detailed consumption reports.

      For more information about our services, click here.

    • Even though Total is your Charge Service Operator, you can still access to information concerning your charging infrastructure. Through the EV platform you can supervise identification, authorization and payment of users, status of the stations, monitoring of correct operation of all you’re your charging stations.

      Even though Total is your Charge Service Operator, you can still access to information concerning your charging infrastructure. Through the EV platform you can supervise identification, authorization and payment of users, status of the stations, monitoring of correct operation of all you’re your charging stations.

    • There is no fixed duration valid for all vehicles. Indeed, three key factors make it possible to define the required charge time:

      • The battery capacity;
      • The maximum power delivered by the charge point used;
      • The vehicle's charging power, i.e. the maximum power accepted by the battery.

      The higher the power of the terminal, the faster the charging will be. However, the vehicle must be able to absorb the received power.

      For example, if the vehicle can be charged at 7kW maximum, then a 22kW charge point will be "clamped" and will not allow a faster charge than a 7kW charger.

      There is no fixed duration valid for all vehicles. Indeed, three key factors make it possible to define the required charge time:

      • The battery capacity;
      • The maximum power delivered by the charge point used;
      • The vehicle's charging power, i.e. the maximum power accepted by the battery.

      The higher the power of the terminal, the faster the charging will be. However, the vehicle must be able to absorb the received power.

      For example, if the vehicle can be charged at 7kW maximum, then a 22kW charge point will be "clamped" and will not allow a faster charge than a 7kW charger.

    • There is not a unique charging session cost, it will depend on various factors:

      • The site;
      • The charging service delivered (in kW).
      • The payment method (via credit card or an e-mobility card).

      There is not a unique charging session cost, it will depend on various factors:

      • The site;
      • The charging service delivered (in kW).
      • The payment method (via credit card or an e-mobility card).

    • Electromobility Yes. Total offers AC and DC chargers which suit all brands of electric vehicles. For AC power, our charge points are equipped with European standard sockets (T2, T2S, E/F) and deliver 7kVA power (slow charge) or 22kVA (accelerated charge).

      For DC power, TOTAL chargers are available in single and multi-standard versions. They have all socket types, Combo, CHAdeMO and Type 2, and they are adapted to all locations: car dealerships, roadways, car parks, businesses, commercial sites, or residential buildings and more. The DC chargers deliver 24kW, 50kW, or more if needed.

      Electromobility Yes. Total offers AC and DC chargers which suit all brands of electric vehicles. For AC power, our charge points are equipped with European standard sockets (T2, T2S, E/F) and deliver 7kVA power (slow charge) or 22kVA (accelerated charge).

      For DC power, TOTAL chargers are available in single and multi-standard versions. They have all socket types, Combo, CHAdeMO and Type 2, and they are adapted to all locations: car dealerships, roadways, car parks, businesses, commercial sites, or residential buildings and more. The DC chargers deliver 24kW, 50kW, or more if needed.

    • Our charging solutions, hardware, and software are using OCPP (Open Charge Point Protocol) which is an open source protocol, to ensure communication between charge points and IT systems. Therefore, our management tools are compatible with any OCPP charge points compliant and our chargers can be connected to any OCPP IT platforms. TOTAL is member of Open Charge Alliance since 2015, the Amsterdam-based organization which defines OCPP standards. It was key for TOTAL EV Charge to contribute to the interoperability of charging solutions from different manufacturers to make electric mobility easier.

      Our charging solutions, hardware, and software are using OCPP (Open Charge Point Protocol) which is an open source protocol, to ensure communication between charge points and IT systems. Therefore, our management tools are compatible with any OCPP charge points compliant and our chargers can be connected to any OCPP IT platforms. TOTAL is member of Open Charge Alliance since 2015, the Amsterdam-based organization which defines OCPP standards. It was key for TOTAL EV Charge to contribute to the interoperability of charging solutions from different manufacturers to make electric mobility easier.

    • The EV Pack (with integrated EV Controller) and EV Platform are essential tools to enable the Charge Service Operator to accomplish its mission properly, particularly when a charging station is composed of several charge points. The functionalities of these tools allow the CSO to set up many services such as: Installation, commissioning, support and maintenance, Energy management (distribution, supply, operation), Interoperability management with e-mobility service providers, managing users and financial flows, sending or consulting detailed consumption reports.

      For more information about our services, click here.

      The EV Pack (with integrated EV Controller) and EV Platform are essential tools to enable the Charge Service Operator to accomplish its mission properly, particularly when a charging station is composed of several charge points. The functionalities of these tools allow the CSO to set up many services such as: Installation, commissioning, support and maintenance, Energy management (distribution, supply, operation), Interoperability management with e-mobility service providers, managing users and financial flows, sending or consulting detailed consumption reports.

      For more information about our services, click here.

    • The EV Pack combined with EV Platform enable the implementation of charging policies adapted to the needs of users and the electrical infrastructure’s constraints. What is at stake is to optimize infrastructure costs, reduce the charge services costs and the carbon footprint while maximizing users’ needs and satisfaction.

      The EV Pack combined with EV Platform enable the implementation of charging policies adapted to the needs of users and the electrical infrastructure’s constraints. What is at stake is to optimize infrastructure costs, reduce the charge services costs and the carbon footprint while maximizing users’ needs and satisfaction.

    • Electromobility large-scale development has to include a responsible and sustainable approach of the energy used by the electric vehicles. TOTAL EV Charge experts perfectly master local energy management (microgrid); indeed, thanks to the EV Pack, we can implement charge policies that are adapted to users’ needs and infrastructures’ constraints. You can thus optimize your infrastructure costs, reduce your expenses and your carbon footprint while enhancing user experience.

      Electromobility large-scale development has to include a responsible and sustainable approach of the energy used by the electric vehicles. TOTAL EV Charge experts perfectly master local energy management (microgrid); indeed, thanks to the EV Pack, we can implement charge policies that are adapted to users’ needs and infrastructures’ constraints. You can thus optimize your infrastructure costs, reduce your expenses and your carbon footprint while enhancing user experience.

    • Thanks to our management tools, you can implement a charging policy to your charging station according to various settings including the time of the day.

      Thanks to our management tools, you can implement a charging policy to your charging station according to various settings including the time of the day.

    • Vehicle to grid technology, also referred to as 'V2G' enables energy stored in electric vehicles to be fed back into the national electricity network (or 'grid') to help supply energy at times of peak demand.

      Vehicle to grid technology, also referred to as 'V2G' enables energy stored in electric vehicles to be fed back into the national electricity network (or 'grid') to help supply energy at times of peak demand.

    • Load Balancing or, in other words distribution of power, means that the available power is automatically divided over the vehicles that are charging. For example, if you have two 22kW-charge points, and you set up the maximum power at 36kW and not 44kW, if two vehicles are connected to the charge points, they will delivery maximum 18kW each.

      Load Balancing or, in other words distribution of power, means that the available power is automatically divided over the vehicles that are charging. For example, if you have two 22kW-charge points, and you set up the maximum power at 36kW and not 44kW, if two vehicles are connected to the charge points, they will delivery maximum 18kW each.

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